THE ‘KEMENYS BENCHMARK’ GUARANTEE

With an Australia-wide reputation built over half-a-century of sourcing and delivering the very best wines at the lowest prices, Kemenys is now recognised as a ‘Benchmark’ in the wine retailing sector. Kemenys have utilized these five decades of experience and expertise to establish the highest level of quality and service against which all other liquor retailers should be judged.

The ‘Kemenys Benchmark’ represents our commitment to provide you with the ultimate experience in acquiring your wine, from highly-skilled guidance from our wine advisors at the lowest possible prices right through to timely delivery to your door. Your satisfaction is our mission.

The Kemenys Benchmark brings with it the flowing benefits:

Commitment to your total enjoyment

Wine preference is a highly subjective thing, and Kemenys understand that because we rate a wine highly, it might not suit everyone’s taste. If you decide the wine is not for you, we will arrange for collection of the wine and issue a refund.

If for any other reason you are dissatisfied with your order, please advise Kemenys and we will collect your wine and issue a refund.

The ultimate price guarantee

Kemenys has everyday low prices. Unlike our competitors we try to avoid significant price changes so you can always shop with confidence. If by chance you happen to see a lower price we will happily beat it. Furthermore, if you see the product advertised at a lower price within 21 days of purchase, please email the details (to orders@kemenys.com) for verification, and we will refund you the difference. Our price guarantee is limited to retail quantities only and no trade buyers.

Kemenys value your thoughts and welcome any feedback which we can use to enhance our service to you. Please email us on orders@kemenys.com or call us on 13 8881 if you have any questions or suggestions.